Privacy Policy

1. Who We Are

This Privacy Policy applies to BuildFound, the MVP agency operated by FD Digital BV, and the website buildfound.com.

Data Controller:
FD Digital BV
Company / VAT: BE1017339562
Address: Weidestraat 13, 9820 Merelbeke
Email: admin@fddigital.net

We respect your privacy and process personal data in accordance with GDPR.

2. What Data We Collect

We only collect data necessary to provide and improve our services, such as:

• Identification & contact data: name, company name, email address, phone number, billing address.
• Project & contract information: details you share regarding your MVP, product ideas, scope, and requirements.
• Billing & payment data: invoice info, transaction references (payments handled via third-party providers).
• Communication data: emails, calls, chat messages, onboarding/support communication.
• Website usage data: IP address, browser type, pages viewed, timestamps, referrer (via cookies + analytics).

3. Why We Process Your Data

We process personal data for the following purposes and legal bases:

• Service delivery (contract): to design, develop, maintain, and deliver your MVP or product.
• Communication (contract / legitimate interest): to respond to inquiries, send proposals, hold project meetings, and provide support.
• Billing & administration (legal obligation / contract): to issue invoices and comply with accounting/tax rules.
• Improving our website & services (legitimate interest): via anonymized or aggregated analytics.
• Marketing (consent / legitimate interest): newsletters or service updates, only if you opt in or are an existing client.

4. Data Retention

We keep personal data no longer than necessary unless a longer period is legally required. Typical retention:

• Billing & contract data: at least the legally required period (e.g., 7 years for accounting).
• Project & communication data: for the duration of the project and a reasonable period afterwards for support or potential future collaboration.
• Marketing data: until you unsubscribe or object.

5. Sharing Your Data

We never sell your personal data. We only share data when necessary for:

• Hosting & infrastructure: cloud/hosting platforms.
• Payments & accounting: payment processors, bookkeeping tools, accountant.
• Communication & project management: email services, CRMs, project tools.
• Analytics: tools used to monitor and improve website performance.

These parties act as processors and process personal data according to our instructions. We sign data processing agreements with them where required.

If data is transferred outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and collect anonymous statistics.

• Functional cookies: required for the website to function.
• Analytics cookies: to measure site usage and improve performance.
• Marketing cookies (if applicable): for measuring and optimizing campaigns.
• We use Google Analytics and Google Ads cookies to measure performance, analyze traffic, and track conversions. Third-party vendors, including Google, may use cookies to serve personalized ads based on your activity on this site and other websites.

Where required by law, we show a consent banner before setting non-essential cookies.

7. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, or disclosure. No system is 100% secure, but we minimize risks as much as possible.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability

You can exercise these rights by contacting admin@fddigital.net. We may ask for identity verification.

You also have the right to lodge a complaint with your local supervisory authority (e.g., the Belgian Data Protection Authority).

9. Minors

Our services are intended for businesses and professionals, not minors. If you believe we have collected data from a minor, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always available at buildfound.com/privacy.

11. Contact

For any questions about this Privacy Policy or our data processing, contact us:

FD Digital BV – BuildFound
Email: admin@fddigital.net
Address: Weidestraat 13, 9820 Merelbeke